Privacy Policy

Last updated: September 2025

Introduction

EverGreen Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter
  • Place an order or request information about products
  • Contact us via phone, email, or other communication methods

This information may include:

  • Name and contact information (email address, phone number)
  • Mailing address for delivery purposes
  • Product preferences and inquiries
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and general location information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website information
  • Device information (type, operating system)

How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To respond to your inquiries and provide customer service
  • Order Processing: To process and fulfill product orders
  • Marketing: To send you newsletters and promotional materials (with your consent)
  • Website Improvement: To analyze website usage and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing services
  • Payment processing
  • Shipping and delivery services
  • Analytics and website optimization

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. Contact us to request access to or correction of your data.

Opt-Out

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your communication preferences

Data Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

EverGreen Wellness
Štefánikova trieda 18
949 01 Nitra, Slovakia

Phone: +421 915 772 046
Email: [email protected]

Governing Law

This Privacy Policy is governed by the laws of Slovakia and the European Union, including the General Data Protection Regulation (GDPR) where applicable.